SQUARES LIST 2019
The DECEMBER 2019 Squares List is available.
Please go to page 4 of this discussion, scroll down for the December squares list and further details, such as monthly totals and other information.
IT IS IMPERATIVE THAT WE TAKE GREAT CARE IN FILLING OUT THE CUSTOMS SLIP.
Please declare '0' as the parcel value.
If your postmaster insists on a value, please declare value ‘1’. Anything more incurs customs fees. Before mailing any parcels, be sure to read the instructions in the
POSTAGE INFORMATION, WERE YOU CAN FIND THE INTERNATIONAL POSTAGE AND MAILING INSTRUCTIONS:
-pack flat -tail neatly butterflied -bundled in 5/10
2. Inside the parcel: PLEASE Include the Packing Slip
3. Check Postage before mailing
Since I sent my first parcel to KAS in 2012, I have sent a total of 113 parcels. All of these parcels have arrived eventually..........except 1. This one was sent on February 4, 2019. It was delivered to me in November 2019, with no explanation. It had different stickers and remarks all over it. I made a complaint to my postal service and was told that it had been returned because the address was unknown or incomplete. The parcel had been packaged in the same way as all my other parcels (including one sent the previous week and another the week after!!!). Obviously I have refused their "explanation" and sent full details of all the parcels sent since 2012, photos of my packaging and examples of th KAS label that I always use. All that I'm asking is that they send this parcel without charge. I'm not paying their exorbitant charge twice for a parcel that was correctly and adequately labeled.
What a story and a disaster. So much work to prepare a parcel, postal costs are high and then in the end returned to sender. Really ridiculous and very disappointing. What is the status at the moment? Did they accept your justified complaints and were they willing to send it for the second time without extra costs? THEY made the mistake, not you.
I'm still waiting for a reply. If I don't hear from them soon, I'll contact a mediator and see if that will help. Of course, I just found out that the price for sending a parcel has gone up again in 2020. It's now €55,65 to send a 5 kg parcel....€1,10 more than last year.
I have one from April 2019 that has not shown up yet. A later one sent in July has shown up